Support General

How to manually add donation?

Please follow the below steps to add donation manually.

Step 1) Login to your account https://thedriven.net
Step 2) Edit the Fundraising setup View Screenshot
Step 3) Click on the Fundraising tab, select the fundraising event name and click on Next button View Screenshot
Step 4) Click on Manually Add Donations tab View Screenshot
Step 5) Fill in all the required details View Screenshot
Step 6) Finally, click on 'Add Donation to Fundraising Site' button and the donation will be added.

The donation details can be viewed in the tab 'My Fundraising Account' View Screenshot

How to setup a cut off date for extra/upgraded T-shirts purchase?

Please follow the below steps,

1. Login to your event director account https://thedriven.net/site.login

2. Select the event from event dropdown and click on "Edit My Event" tab. View Screenshot

3. Click on "Pricing/Questions" View Screenshot

4. Change the cutoff date as per your requirement and click on the SAVE button at the bottom of the page. View Screenshot, View Screenshot, View Screenshot

How to setup banner image on the event page

Please follow the below steps to setup a banner

1. Login to your event director account https://thedriven.net/site.login

2. Select your event and click on the edit event button View Screenshot

3. Go to step 6 Finish View Screenshot

4. Scroll down the page and click on the Manage/Upload Images button View Screenshot

5. Select Use custom Banner radio button View Screenshot

6. Scroll down the page and click on the Upload custom Image button View Screenshot

7. Choose the image and save it.

How to change participant's team or move a participant from one team to another

Please follow the below steps

1. Login to your event director account https://thedriven.net/site.login

2. Select your event and click on the edit event button View Screenshot

3. Click on Registration Options tab and Edit Race registration option View Screenshot

4. Check the 'Check here if you would like teams created by participants registering for this registration option to appear in the other races within your event.' checkbox and Save View Screenshot

5. Go to Participant/Results tab View Screenshot

6. Choose the participant and click on the edit button View Screenshot

7. Scroll down the page select team and click on the submit button View Screenshot

How to Add/Edit Sponsor in Event

Please follow the below steps

1. Login to your event director account https://thedriven.net/site.login

2. Select your event and click on the edit event button View Screenshot

3. Go to the Sponsor/vendor page View Screenshot

4. Click on a manually add sponsors View Screenshot

5. Put the sponsor information and save it.

How to Publish the sponsors in Event

Please follow the below steps

1. Login to your event director account https://thedriven.net/site.login

2. Select your event and click on the edit event button View Screenshot

3. Go to the Sponsor/vendor page View Screenshot

4. Click on the My sponsors View Screenshot

5. Click on the Inactive text to change status to Active. View Screenshot

6. All active sponsors showing on View sponsor page

How to add offline participants in event

Please follow the below steps to add participants manually.

1. Login to your event director account https://thedriven.net/site.login

2. Select your event and click on the edit event button View Screenshot

3. Go to the Participants tab View Screenshot

4. Click on Manually add participants View Screenshot

5. Select the registration and fill up the participant's details and save it View Screenshot

How to update Event date and other information

Please follow the below steps

1. Login to your event director account https://thedriven.net/site.login

2. Go to the My Event/Club View Screenshot

3. Click on the Edit Event button View Screenshot

4. Update the Event date and Event information and then click on the Save button View Screenshot View Screenshot