How do I create my EVENT?

When you login you'll be taken to your "My profile" page. Clicking on the "Event Solutions" tab will take you straight into our "Create New Event" section. Here you'll complete six simple pages...just fill in the blanks. On our finish page you'll have the opportunity to preview your event before publishing it on your website. If you have any problems, we're just a phone call away to walk you through this process.

How do I edit my EVENT?

Make an error or want to change something? No problem! Simply click on the "Edit my Event" tab, make your updates, and click on "Save and Publish" Your changes are processed immediately and your website is accurate in an instant.

How do I set up The Driven's VOLUNTEER MANAGEMENT?

After you've created your event you can access our complete VOLUNTEER MANAGEMENT system. You'll find our "Volunteer Management" tab within our "Event Solutions" section. Use the dropdown menu to select the event that needs volunteers. Here you can completely customize your events' volunteer needs. You'll be able to create volunteer positions, ask volunteer questions, and even allow them to select their shirt sizes! Once this information is saved our volunteer management code will be placed on your website and ready for immediate use.

How do I access my event reports?

You can view all of your event reports within your "My Financials" tab. First you'll select your event in the dropdown box and click on the "My Financials" tab. Here you'll find all of the financials of your event. These figures are updated instantly as your participants register for the event. This data can even be downloaded to a spreadsheet in an easy-to-read format to share with others on your event team/committee.

What are The Driven's fees?

Our product/services are absolutely free for the event director and their events. We do charge a very competitive online registration fee that is paid by your participants. No two events are the same. As such, our goal is to provide you pricing that is unique to your event and meets your specific objectives. Please contact us for more information.

Is the online transaction secure?

Absolutely! The Driven takes the security of an online transaction very seriously. We use Secure Socket Layer (SSL) encryption (issued by GoDaddy.com, Inc.) on our payment server. This encryption scrambles all payment information between the participant's computer and our servers.

How do I obtain my event proceeds?

The Driven believes you should have choices. That's why we let you select the date you receive your first payment. After that we'll mail you a check every two weeks, on the same schedule. Furthermore, you can elect to have the funds wired into your account.

Do I have to sign a long term contract?

Absolutely not! Unlike many of our competitors, we don't lock you into a long term contract that you can't get out of. We're certain you'll appreciate all that The Driven has to offer. However, if for any reason you're unhappy, you are free to use another provider at any time.

How do I view all of my PARTICIPANTS?

When you click on the PARTICIPANTS tab within EVENT SOLUTIONS, you will see a master list of all of your registered PARTICIPANTS, meaning everyone who has signed up for any one or more of your SUB-EVENTS. Here you will see all of the requested participant information from the registration.

How do I add other EVENT managers/sub-administrators?

After you login to The Driven, click on the MY PROFILE tab at the top right. Then, at the bottom of your profile page, you will see your events listed under Director Events. Click on the Manage Sub Admin link. Then, on the next screen, click on the Add Sub Admin button to enter in your sub-administrator information and their level of access to your event then click SAVE. You can add multiple sub-administrators--for example, maybe you have one person handling just the volunteers and another person managing the communications. It’s all in your hands!

What is the benefit of adding other EVENT managers/sub-administrators?

Adding EVENT sub-administrators allows others to access your event according to your designations. You can grant sub-administrators full access to all aspects of your event in our Event Solutions platform by selecting all of the options (Edit My Event, Participants, Volunteer Management, Communication, My Financials), or you can allow them access to specific components you select.

How do I set up an EVENT?

After you login to The Driven, click on the EVENT SOLUTIONS tab at the top left, then select CREATE NEW EVENT. Fill in the required fields as designated by the asterisks, then click SAVE & CONTINUE. Don’t worry if you need to make changes--our platform will reflect your updates in real time.

What should I include in EVENT INFORMATION?

Here is your opportunity to provide a description of your event, complete with pictures, colorful font, hyperlinks, and more. You may want to include a description of the course or set up, the purpose of the event, the event’s cause (if applicable), packet pick up, and any other information important for your registrants to know.

What is GROUP PRICING FOR MULTIPLE SUB-EVENTS?

This feature, found on the EVENT page, will allow registrants to get a discounted price for registering for multiple sub-events within your event. Select YES if and only if you will have more than one event (such as having both a 5K and a 10K run on the same day) AND you want registrants to get a discount for registering for more than one sub-event. You will enter in pricing for this option on the next page. Select NO if you will only have one event* OR if you do not want to offer a discount for participants who register for more than one sub-event. *Note: If you want to have group pricing for your single event AND you want to allow less than the required participants to register in the original transaction, select YES for this option vs. the GROUP PRICING option on the REGISTRATION OPTIONS page.

What is the difference between an EVENT and a SUB-EVENT?

Great question! The EVENT is your overall occasion. If your registrants only have one option, for example the only choice is a 5K run/walk, then it’s likely your EVENT and SUB-EVENT are the same thing, and you will enter the required SUB-EVENT information, adding more details about the event as you wish. However, if your event will feature more than one option, such as a 5K and a 10K route, then you will enter in information for each SUB-EVENT. This will help you track participants, assign bib information appropriately, manage course volunteers, as well as allow you to assign different start times for different sub-events, set different entry fees, and more.

How do I create multiple SUB-EVENTS?

After creating your event, simply click on the REGISTRATION OPTIONS link under EDIT MY EVENT and click on the ADD ANOTHER SUB-EVENT button and follow all the same steps to set up your sub-event and save. Repeat this process as needed for multiple entry fees (such as Adult and Youth) and/or for multiple sub-events (such as 5K, 10K, and Half Marathon).

When should I select MULTIPLE WAVE TIMES?

If your event/sub-event will only allow a certain number of participants on the course at a time and/or you wish to have staggered start times, then you will want to select MULTIPLE WAVE TIMES to set up the start time and participant cap for each wave.

What is CHIP TIMING?

If you are providing electronic timing (either yourself or via a timing company) for your participants, select YES to the question Chip Timing Provided?. This lets your registrants know that their event will be accurately timed using digital chip technology. Using chip timing is definitely suggested for events where you will be awarding prizes for top finishers. If you need timing company suggestions, let us know!

What are REGISTRATION PERIODS?

REGISTRATION PERIODS are registration windows for which you may opt to have varied pricing based on the selected time frames. For example, you may want to have an “Early Bird” special registration window that offers a discounted price for your registrants. In our platform, you can select to have 1, 2 or 3 REGISTRATION PERIODS.

Can I OFFER GROUP PRICING for a SUB-EVENT?

Absolutely. On the REGISTRATION OPTIONS page, select YES to enable GROUP PRICING, then click on the ADD GROUP FEE button. For GROUP TITLE, you will name your group discount package, e.g. “4-Person Party Pack”, then you will set the NUMBER OF PARTICIPANTS* necessary to register for the GROUP PRICING. Next, you will decide whether to allow more group registrants to be added at no additional charge or to allow additional group registrants to register at the discounted rate. Pricing will be set by you on the next page. You can have multiple GROUP PRICING options within one sub-event. *Note: All registrants must be registered in one transaction to get the GROUP PRICING. If you want registrants to be able to register in separate transactions, select the GROUP PRICING FOR MULTIPLE SUB-EVENTS on the EVENT page instead.

How do I sell EXTRA ITEMS, such as packet mailing, food tickets, parking passes, etc.?

On the PRICING/QUESTIONS page of your event set up, simply select YES to the question “Do you want to sell items like food tickets, raffle tickets, packet mailing, etc?”. You will be prompted to enter in a title, description, price and other details relevant to your ticket item. Don’t worry, you can add multiple extra items by clicking on the ADD ANOTHER TICKET button if you so choose. Remember, there is a separate question regarding the sale of extra/upgraded T-shirts already built into our platform.

What should I select for the PROCESSING FEE questions?

For each item your registrants select to purchase (registration, extra items, etc.) there is a processing fee--that is how we are able to keep our multi-million dollar platform FREE to you without hassling your registrants with registering for us as a third party site just to register for YOUR EVENT! For each PROCESSING FEE, you have two options. If you select the first option, Processing Fee paid by the participant, the amount of the fee will show up as the registrant checks out and must be paid in order for their registration to be complete. If you select the second option, the Processing Fee comes out of the charge, then the fee will come out of your total sales per our fee schedule. You may opt to cover this fee by adjusting your event pricing.

What are CUSTOMIZED QUESTIONS?

Our CUSTOMIZED QUESTIONS feature allows you to collect other information about your event and registrants. For example, you might ask “How did you hear about our event?” to track your marketing efforts.

Can I use the same CUSTOMIZED QUESTIONS for multiple sub-events within an event?

YES! Once you enter in a CUSTOMIZED QUESTION, you will have the option to select the sub-event to which you want to assign the question.

What are DISCOUNT CODES?

DISCOUNT CODES allow you to offer reduced pricing to select registrants. For example, you may want to offer early bird pricing to the first 100 registrants within a certain window of time, or you may want to offer a percentage off to registrants who spend a certain dollar amount.

How do I set up DISCOUNT CODES?

DISCOUNT CODES allow you to offer reduced pricing to select registrants. For example, you may want to offer early bird pricing to the first 100 registrants within a certain window of time, or you may want to offer a percentage off to registrants who spend a certain dollar amount. Under the DISCOUNT CODE OPTION, select DISCOUNT OFFER. Then, enter in the text you want for the DISCOUNT CODE, such as “EARLYBIRD”. Then, select the dates you want the code to be effective, and the amount of the discount--either in terms of dollars off the regular fee or a percentage off. Next, you will choose whether to restrict the DISCOUNT CODE’s usage. If you select NO RESTRICTION, then your DISCOUNT CODE will be able to be used by any registrant during the specified discount code window. You can restrict the use of the DISCOUNT CODE by setting a minimum cart dollar amount for use of the code OR by limiting the usage to a set number of participants (you set the number!). Be sure to click the gray SAVE button within the DISCOUNT CODE OPTION section before continuing. You can add multiple DISCOUNT CODES to meet your event’s need, and you can assign different DISCOUNT CODES to different Events/SUB-EVENTS. Note: The discount will be applied prior to the processing fee. Should you need unique DISCOUNT CODES for your event, just let us know!

How does the DONATIONS feature work?

Should you opt to accept DONATIONS, upon checkout your registrants/end users will have the option to make a donation to your cause. You can set a minimum donation amount, donor levels, and add descriptions for donor levels/benefits, as well as give your registrants the option to donate on behalf of or in memory of an entity. The donations and associated fees (see our FEE SCHEDULE) will be accounted for you in your RACE MANAGEMENT report. If you want to allow your participants to FUNDRAISE for your event, click on the FUNDRAISING tab to employ that feature.

How will I get payments from The Driven for my event?

In the EVENT PAYMENT SET-UP section of your event creation, you can opt to receive your payments via an Electronic Funds Transfer (EFT) or via a mailed check to the address you provide. Should you choose to receive payment via EFT, you will need to provide the bank’s routing number and your account number, as well as a scan/photocopy of a voided check from the selected account. The Driven disburses payments every two weeks; however, if your event has unique needs, just let us know.

Can I include a WAIVER for my event?

Most definitely! On the FINISH page of your event creation, you will be prompted to answer the question “Are participants required to accept and event waiver prior to checkout?” If you select YES to this question, you will be able to type in or upload your event waiver in the platform and it will be visible to your registrants, who must agree to the terms in order to checkout. You can also assign this WAIVER to multiple SUB-EVENTS.

What is the CONFIRMATION EMAIL?

This is the email that each registrant will get upon registering for your event using The Driven’s platform. Remember that The Driven, unlike other platforms, does NOT require your participants to create a separate account nor do we send spam/third party emails to your users. You can simply use the preset fields in the CONFIRMATION EMAIL box, or you may type in or upload your own information/file.

What is the CONFIRMATION EMAIL ADDRESS?

This is the email address that will show as the sender for the CONFIRMATION EMAILS that are sent to your registrants.

Can I get an EMAIL CONFIRMATION when participants register for my event?

Yes. In fact, if you select the PARTICIPANTS REGISTRATION NOTIFICATION option, you can select up to 5 email addresses to receive an EMAIL NOTIFICATION. This comes in handy when you have sub-administrators for your event.

What do I put for the EVENT WEBSITE LINK?

We will provide you with an event URL. You can redirect your existing website to the event URL or have a “registration” button/link added to your existing site that takes the user to your event URL. If you do not have an existing website, you can purchase a domain name for a nominal fee from any number of online options, giving your participants a familiar web address to more easily find your event online. If you will not have a website, then you can enter the link to your Facebook page or you can simply cut and paste the EVENT REGISTRATION LINK found further down on the page and enter it into the EVENT WEBSITE LINK box.

What does the QR CODE do?

The QR CODE allows your registrants to use Quick Response (QR) scanning technology to take them directly to your event registration without typing in a web address.

What are the THEME COLOR options?

You can set custom BORDER, BAR (for section headers), and BUTTON colors as well as select a BACKGROUND IMAGE to customize and personalize your event registration page.

Can I PREVIEW my EVENT WEB PAGE before it goes live?

You sure can. Just click on the PREVIEW EVENT WEB PAGE button on the FINISH page of your event creation to see what your custom page will look like. You can even click on the REGISTER button on the PREVIEW to see what your registrants will see.

What does it mean to PUBLISH my event?

When you select SAVE & PUBLISH on the FINISH page of your event creation, this makes your event URL “go live” (meaning it is viewable on the web and open for users). If you are not ready to do this, just select SAVE BUT DO NOT PUBLISH at this time.

Can I make changes to my EVENT after I have PUBLISHED it?

Absolutely. Simply login and scroll down to the bottom of your PROFILE page, and select EDIT MY EVENT for the one for which you wish to make changes. Then, click on the tab for the details you want to edit and enter your changes. Once you are satisfied with your changes, be sure to click on SAVE at the bottom of the page. Your changes will immediately be reflected on your live event site.

How secure is the PAYMENT system for my registrants?

We use the highest level of SSL encryption offered by GoDaddy. This scrambles all of the payment information and none of your registrants’ card information is stored on our servers.

How do I send emails about my event using The Driven’s platform?

Click on the COMMUNICATIONS tab in EVENT SOLUTIONS. Here you can upload a document or draft an email that can be sent to all of your EVENT PARTICIPANTS or SELECT GROUPS such as VOLUNTEERS or registrants for just one of your SUB-EVENTS. The emails will be sent to the emails the registrants used to sign up for your event. You will have the opportunity to send a test email to make sure the COMMUNICATION is how you want it. Do note that the email recipients have the right to unsubscribe from future email communications.

What is MY FINANCIALS?

The MY FINANCIALS feature allows you to view your FINANCIALS (for event fees, fundraising, sponsorships, and donations), PAYOUT HISTORY, as well as tallies up your GIVE-AWAYS for participants and volunteers so that you have a quick, current, and accurate account of your event at-a-glance. To see SUB-EVENT-specific reports, simply click on the View This Sub-Event link at the top. There are no editing options in this feature; however, should you ever have a question about your Financials, please contact us at team@thedriven.net.

Can I download MY FINANCIALS information into an Excel file?

Yes. Simply click on the MY FINANCIALS tab within EVENT SOLUTIONS. Then, select the SUB-EVENT (or you can download a master list) for which you want the spreadsheet, and click the DOWNLOAD SPREADSHEET button.

Can VOLUNTEERS register for my event using The Driven’s platform?

Yes, and just like your event participants, they will NOT have to register for an account with us just to volunteer at your event. After you create your event, click on the VOLUNTEER MANAGEMENT tab within EVENT SOLUTIONS to begin entering in the required information for VOLUNTEER registration. You have options to customize VOLUNTEER positions, dates and times, and much more.

What is the CUSTOM EMAIL ADDRESS in VOLUNTEER MANAGEMENT?

This is the email address that will be displayed when you send confirmation and other emails to your VOLUNTEERS. If you select to receive an email confirmation of volunteer registrations, that CONFIRMATION EMAIL will go to the email you used to create your account for The Driven.

Can I download MY VOLUNTEERS information into an Excel file?

Yes. Simply click on the VOLUNTEERS tab within EVENT SOLUTIONS. Then, select MY VOLUNTEERS and click the DOWNLOAD SPREADSHEET button. Remember that our platform does a lot of the work for you, such as tallying T-shirt counts for volunteers, in the My Financials feature.

How do I view MY VOLUNTEERS for my EVENT?

Just click on the VOLUNTEERS tab within EVENT SOLUTIONS. Then, select MY VOLUNTEERS for a quick view of all of your VOLUNTEER POSITIONS and registered VOLUNTEERS.

Can I MANUALLY ADD A VOLUNTEER?

Absolutely. Simply click on the VOLUNTEER MANAGEMENT tab within EVENT SOLUTIONS and click on the MANUALLY ADD VOLUNTEER link. After you enter in the required information, click on the ADD VOLUNTEER TO EVENT button to complete the process.

How do I EDIT VOLUNTEER POSITIONS?

In the VOLUNTEER MANAGEMENT section of EVENT SOLUTIONS, select MY VOLUNTEERS. Then, click the EDIT button next to the VOLUNTEER POSITION you wish to EDIT. Then, EDIT the details you wish, being sure to click the SAVE button to finalize the changes. If you need to DELETE a VOLUNTEER, you can do so in this feature.

How do I DELETE VOLUNTEER POSITIONS?

In the VOLUNTEER MANAGEMENT section of EVENT SOLUTIONS, select MY VOLUNTEERS. Then, click the X button next to the VOLUNTEER POSITION you wish to DELETE. Then, EDIT the details you wish, being sure to click the SAVE button to finalize the changes. If you need to DELETE a VOLUNTEER, you can do so in this feature.

How do I view PARTICIPANTS for each of my SUB-EVENTS?

If you have more than one SUB-EVENT listed on your event registration, then simply click on the SUB-EVENT for which you want to VIEW ONLY THIS SUB-EVENT PARTICIPANTS in the header row above the PARTICIPANTS tab.

Can I MANUALLY ADD A PARTICIPANT?

Absolutely. Simply click on the PARTICIPANTS tab within EVENT SOLUTIONS and click on the MANUALLY ADD PARTICIPANT link, then select the SUB-EVENT for which you want to ADD A PARTICIPANT and complete the required information.

Can I download my PARTICIPANTS information into an Excel file?

Yes. Simply click on the PARTICIPANTS tab within EVENT SOLUTIONS. Then, select the SUB-EVENT (or you can download a master list) for which you want the spreadsheet, and click the DOWNLOAD SPREADSHEET button. Remember that our platform does a lot of the work for you, such as tallying T-shirt counts and such, in the My Financials feature.

Can I CREATE MAILING LABELS for my PARTICIPANTS?

Indeed you can. Simply click on the PARTICIPANTS tab within EVENT SOLUTIONS. Then, select the SUB-EVENT for which you want the MAILING LABELS, and click the CREATE MAILING LABELS button and complete the required information.

How do I ASSIGN BIB NUMBERS?

Click on the PARTICIPANTS tab within EVENT SOLUTIONS. Then, select the SUB-EVENT for which you want to ASSIGN BIB NUMBERS, then click on the ASSIGN BIB NUMBERS button. This feature allows your event timing company to pre-assign bib numbers while online registration is still active. Using the DYNAMIC REGISTRATION feature in combination with this allows you to keep online registration open until just before the event starts. Step 1: Download the PARTICIPANTS spreadsheet. Step 2: Enter the BIB NUMBERS into the bib number column. Step 3: Upload the modified spreadsheet with the new BIB NUMBERS added. Note: While sorting the entries in the spreadsheet, do not change the position of the first two rows; and, if you want to add any new column, please add it on the far right.

What is DYNAMIC REGISTRATION?

DYNAMIC REGISTRATION allows for easy onsite registration and/or packet pick up. Complete flexibility is provided while always keeping your PARTICIPANTS database accurate and secure. Online (and onsite) registration can stay open until just before the scheduled start time of your event, where the timing company (if applicable) can connect to the database to add new participants. Following DYNAMIC REGISTRATION set up, a URL to a secure login screen is provided. An unlimited number of computers can then be connected using the same access information allowing multiple computers to serve as check in stations, allowing not only registration, but also participants to edit their information and/or switch sub-events, based on your wants/needs. To activate this feature, click on the ACTIVATE DYNAMIC REGISTRATION link in the PARTICIPANTS section within EVENT SOLUTIONS and complete the required fields.

How does TIMING COMPANY INTEGRATION work?

Our EVENT SOLUTIONS platform is integrated with the most used timing company software applications. With The Driven, you can easily provide PARTICIPANTS data access to any TIMING COMPANY that uses either The Event Director or Run Score software platforms. Integrating with a TIMING COMPANY greatly minimizes the risk of errors and the workload of both entities. For example, using this feature allows TIMING COMPANIES to access data when they need to and allows event directors to assign bibs nightly for larger events with multiple packet pick up days. To activate this feature, click on the TIMING COMPANY INTEGRATION link in the PARTICIPANTS section within EVENT SOLUTIONS and complete the required fields.

How do I EDIT a PARTICIPANT’s information?

In the PARTICIPANTS section of EVENT SOLUTIONS, select Edit under the name of the PARTICIPANT you wish to EDIT. Then, EDIT the details you wish, being sure to click the SUBMIT button to finalize the changes. This feature makes it easy for you to switch PARTICIPANTS from one SUB-EVENT to another.

How do I add a video in the EVENT information section?

Upload your video to YouTube and then open it.
Then Hit share Click on Embed and Uncheck all 3 checkboxes and copy the embed code. Paste the code in the Event information editor where you want to place the video. Now save the changes and check the event page. If you do not see the video in the event page, go back to the event setup and hit save. Again if you want to adjust the height and width of the video screen you can change that in the code you copied

How do I issue a refund?

Issuing refunds is solely at your discretion. Remember that registration fees can be refunded; however, processing fees cannot be refunded via our system. To issue a refund, login to your account and click on the Participants tab. Select Edit for the participant for whom you wish to issue a refund. Next, click on Refund in the top right corner. From there, you will be able to issue a partial or full refund.

What if a PARTICIPANT is unable to run/participate in my event?

Because the majority of our costs are related to the online transaction, The Driven is unable to issue refunds for our fees. However, you will still receive the event fees for every participant. We encourage you to prominently display your refund policy on your event website.

Can I MANUALLY ADD A PARTICIPANT?

Absolutely. Simply click on the PARTICIPANTS tab within EVENT SOLUTIONS and click on the MANUALLY ADD PARTICIPANT link, then select the SUB-EVENT for which you want to ADD A PARTICIPANT and complete the required information.

How do I EDIT a PARTICIPANT information?

In the PARTICIPANTS section of EVENT SOLUTIONS, select Edit under the name of the PARTICIPANT you wish to EDIT. Then, EDIT the details you wish, being sure to click the SUBMIT button to finalize the changes. This feature makes it easy for you to switch PARTICIPANTS from one SUB-EVENT to another.

Can I integrate my event RESULTS with my PARTICIPANTS list?

Yes. Click on the RESULTS button in the PARTICIPANTS section of EVENT SOLUTIONS. Select the SUB-EVENT for which you want to integrate RESULTS. From there, you will select whether you want to UPLOAD INDIVIDUAL RESULTS, DELETE RESULTS, or UPLOAD PRE-FORMATTED RESULTS FILE (such as from a TIMING COMPANY).

How do I create credentials for the Race Director or Run Score timing Company application?

Setting up a Timing company account is easy.

Login to https://thedriven.net
Under Event Solution tab, go to Participants. View Screenshot
Click on timing company integration option. View Screenshot
Click the add new timing company button to the right. View Screenshot

Next, you will need to select the timing company from the dropdown. View Screenshot
1. The Race Director
OR
2. Run Score
Fill out the fields: Timing company name, username, password, confirm password. View Screenshot

Below these fields, you will see the list of events that are created in your account (if any) so you can just check the box to select. View Screenshot

If you already have an account you could just login to the site and come to the Timing Company Integration page where you could select current or past events. View Screenshot

When you are done, click "submit" View Screenshot

How to Activate Dynamic Registration?

Login to thedriven.net
Select the event from the dropdown and click on the Participant menu option. View Screenshot
Click on activate dynamic registration. A form will appear to create an account. You need to sign up here with the required information. View Screenshot

A) You need to add a username and password so that your volunteers will have access to dynamic registration section. View Screenshot

B) You can set privileges for volunteer access. They can be allowed to change participant information, change Give-away selection and switch registration options.

C) Once you've signed up and activated Dynamic Registration successfully. This is the link that gets you access to the dynamic registration section. This will show up every time you come to this page. View Screenshot

So make a note of this link once you've signed up.

How to use Dynamic Registration onsite?

Once you created your dynamic registration account for your specific event. Click on the link in dynamic registration setup. View Screenshot

You need to login with details(Username and password) you added while creating the account. View Screenshot

There will be two options on the page- Participants check-in and Manually add participants.

1) Participant Check in This page allows you to search participant by their first name, last name and showing search result below. View Screenshot

On left side of each record you will find text box for bib assign, you can assign bib number to multiple participants at once.

You can assign bib numbers from here and can edit existing participant info.
Likewise, they can switch the race, edit details, change the t-shirt size as well.
For switching race and for changing t-shirt, there is an option in right side of the form, check the screenshot below. View Screenshot

2) Add Participant onsite,

Click on Manually Add Participants: View Screenshot

Enter all the details required in form by participants, remember onsite we take only cash or check, Once done click on the Add Participant button, Your registration is done.

How do I view all of my PARTICIPANTS?

When you click on the PARTICIPANTS tab within EVENT SOLUTIONS, you will see a master list of all of your registered PARTICIPANTS, meaning everyone who has signed up for any one or more of your SUB-EVENTS. Here you will see all of the requested participant information from the registration.

How do I view PARTICIPANTS for each of my SUB-EVENTS?

If you have more than one SUB-EVENT listed on your event registration, then simply click on the SUB-EVENT for which you want to VIEW ONLY THIS SUB-EVENT PARTICIPANTS in the header row above the PARTICIPANTS tab.

Can I download my PARTICIPANTS information into an Excel file?

Yes. Simply click on the PARTICIPANTS tab within EVENT SOLUTIONS. Then, select the SUB-EVENT (or you can download a master list) for which you want the spreadsheet, and click the DOWNLOAD SPREADSHEET button. Remember that our platform does a lot of the work for you, such as tallying T-shirt counts and such, in the My Financials feature.

Can I CREATE MAILING LABELS for my PARTICIPANTS?

Indeed you can. Simply click on the PARTICIPANTS tab within EVENT SOLUTIONS. Then, select the SUB-EVENT for which you want the MAILING LABELS, and click the CREATE MAILING LABELS button and complete the required information.

How do I ASSIGN BIB NUMBERS?

Click on the PARTICIPANTS tab within EVENT SOLUTIONS. Then, select the SUB-EVENT for which you want to ASSIGN BIB NUMBERS, then click on the ASSIGN BIB NUMBERS button. This feature allows your event timing company to pre-assign bib numbers while online registration is still active. Using the DYNAMIC REGISTRATION feature in combination with this allows you to keep online registration open until just before the event starts. Step 1: Download the PARTICIPANTS spreadsheet. Step 2: Enter the BIB NUMBERS into the bib number column. Step 3: Upload the modified spreadsheet with the new BIB NUMBERS added. Note: While sorting the entries in the spreadsheet, do not change the position of the first two rows; and, if you want to add any new column, please add it on the far right.

How do I EDIT a PARTICIPANT’s information?

In the PARTICIPANTS section of EVENT SOLUTIONS, select Edit under the name of the PARTICIPANT you wish to EDIT. Then, EDIT the details you wish, being sure to click the SUBMIT button to finalize the changes. This feature makes it easy for you to switch PARTICIPANTS from one SUB-EVENT to another.

How do I issue a refund?

Issuing refunds is solely at your discretion. Remember that registration fees can be refunded; however, processing fees cannot be refunded via our system. To issue a refund, login to your account and click on the Participants tab. Select Edit for the participant for whom you wish to issue a refund. Next, click on Refund in the top right corner. From there, you will be able to issue a partial or full refund.

What if a PARTICIPANT is unable to run/participate in my event?

Because the majority of our costs are related to the online transaction, The Driven is unable to issue refunds for our fees. However, you will still receive the event fees for every participant. We encourage you to prominently display your refund policy on your event website.

Can I MANUALLY ADD A PARTICIPANT?

Absolutely. Simply click on the PARTICIPANTS tab within EVENT SOLUTIONS and click on the MANUALLY ADD PARTICIPANT link, then select the SUB-EVENT for which you want to ADD A PARTICIPANT and complete the required information.

How do I EDIT a PARTICIPANT information?

In the PARTICIPANTS section of EVENT SOLUTIONS, select Edit under the name of the PARTICIPANT you wish to EDIT. Then, EDIT the details you wish, being sure to click the SUBMIT button to finalize the changes. This feature makes it easy for you to switch PARTICIPANTS from one SUB-EVENT to another.

Can I integrate my event RESULTS with my PARTICIPANTS list?

Yes. Click on the RESULTS button in the PARTICIPANTS section of EVENT SOLUTIONS. Select the SUB-EVENT for which you want to integrate RESULTS. From there, you will select whether you want to UPLOAD INDIVIDUAL RESULTS, DELETE RESULTS, or UPLOAD PRE-FORMATTED RESULTS FILE (such as from a TIMING COMPANY).

How do I edit my EVENT?

Make an error or want to change something? No problem! Simply click on the "Edit my Event" tab, make your updates, and click on "Save and Publish" Your changes are processed immediately and your website is accurate in an instant.

How do I add other EVENT managers/sub-administrators?

After you login to The Driven, click on the MY PROFILE tab at the top right. Then, at the bottom of your profile page, you will see your events listed under Director Events. Click on the Manage Sub Admin link. Then, on the next screen, click on the Add Sub Admin button to enter in your sub-administrator information and their level of access to your event then click SAVE. You can add multiple sub-administrators--for example, maybe you have one person handling just the volunteers and another person managing the communications. It’s all in your hands!

What is the benefit of adding other EVENT managers/sub-administrators?

Adding EVENT sub-administrators allows others to access your event according to your designations. You can grant sub-administrators full access to all aspects of your event in our Event Solutions platform by selecting all of the options (Edit My Event, Participants, Volunteer Management, Communication, My Financials), or you can allow them access to specific components you select.

How do I set up an EVENT?

After you login to The Driven, click on the EVENT SOLUTIONS tab at the top left, then select CREATE NEW EVENT. Fill in the required fields as designated by the asterisks, then click SAVE & CONTINUE. Don’t worry if you need to make changes--our platform will reflect your updates in real time.

What should I include in EVENT INFORMATION?

Here is your opportunity to provide a description of your event, complete with pictures, colorful font, hyperlinks, and more. You may want to include a description of the course or set up, the purpose of the event, the event’s cause (if applicable), packet pick up, and any other information important for your registrants to know.

What is the difference between an EVENT and a SUB-EVENT?

Great question! The EVENT is your overall occasion. If your registrants only have one option, for example the only choice is a 5K run/walk, then it’s likely your EVENT and SUB-EVENT are the same thing, and you will enter the required SUB-EVENT information, adding more details about the event as you wish. However, if your event will feature more than one option, such as a 5K and a 10K route, then you will enter in information for each SUB-EVENT. This will help you track participants, assign bib information appropriately, manage course volunteers, as well as allow you to assign different start times for different sub-events, set different entry fees, and more.

How do I send emails about my event using The Driven’s platform?

Click on the COMMUNICATIONS tab in EVENT SOLUTIONS. Here you can upload a document or draft an email that can be sent to all of your EVENT PARTICIPANTS or SELECT GROUPS such as VOLUNTEERS or registrants for just one of your SUB-EVENTS. The emails will be sent to the emails the registrants used to sign up for your event. You will have the opportunity to send a test email to make sure the COMMUNICATION is how you want it. Do note that the email recipients have the right to unsubscribe from future email communications.

How do I add a video in the EVENT information section?

Upload your video to YouTube and then open it.
Then Hit share Click on Embed and Uncheck all 3 checkboxes and copy the embed code. Paste the code in the Event information editor where you want to place the video. Now save the changes and check the event page. If you do not see the video in the event page, go back to the event setup and hit save. Again if you want to adjust the height and width of the video screen you can change that in the code you copied

How to Activate Dynamic Registration?

Login to thedriven.net
Select the event from the dropdown and click on the Participant menu option. View Screenshot
Click on activate dynamic registration. A form will appear to create an account. You need to sign up here with the required information. View Screenshot

A) You need to add a username and password so that your volunteers will have access to dynamic registration section. View Screenshot

B) You can set privileges for volunteer access. They can be allowed to change participant information, change Give-away selection and switch registration options.

C) Once you've signed up and activated Dynamic Registration successfully. This is the link that gets you access to the dynamic registration section. This will show up every time you come to this page. View Screenshot

So make a note of this link once you've signed up.

How to use Dynamic Registration onsite?

Once you created your dynamic registration account for your specific event. Click on the link in dynamic registration setup. View Screenshot

You need to login with details(Username and password) you added while creating the account. View Screenshot

There will be two options on the page- Participants check-in and Manually add participants.

1) Participant Check in This page allows you to search participant by their first name, last name and showing search result below. View Screenshot

On left side of each record you will find text box for bib assign, you can assign bib number to multiple participants at once.

You can assign bib numbers from here and can edit existing participant info.
Likewise, they can switch the race, edit details, change the t-shirt size as well.
For switching race and for changing t-shirt, there is an option in right side of the form, check the screenshot below. View Screenshot

2) Add Participant onsite,

Click on Manually Add Participants: View Screenshot

Enter all the details required in form by participants, remember onsite we take only cash or check, Once done click on the Add Participant button, Your registration is done.

How do I create my EVENT?

When you login you'll be taken to your "My profile" page. Clicking on the "Event Solutions" tab will take you straight into our "Create New Event" section. Here you'll complete six simple pages...just fill in the blanks. On our finish page you'll have the opportunity to preview your event before publishing it on your website. If you have any problems, we're just a phone call away to walk you through this process.

How do I access my event reports?

You can view all of your event reports within your "My Financials" tab. First you'll select your event in the dropdown box and click on the "My Financials" tab. Here you'll find all of the financials of your event. These figures are updated instantly as your participants register for the event. This data can even be downloaded to a spreadsheet in an easy-to-read format to share with others on your event team/committee.

How do I create multiple SUB-EVENTS?

After creating your event, simply click on the REGISTRATION OPTIONS link under EDIT MY EVENT and click on the ADD ANOTHER SUB-EVENT button and follow all the same steps to set up your sub-event and save. Repeat this process as needed for multiple entry fees (such as Adult and Youth) and/or for multiple sub-events (such as 5K, 10K, and Half Marathon).

What are REGISTRATION PERIODS?

REGISTRATION PERIODS are registration windows for which you may opt to have varied pricing based on the selected time frames. For example, you may want to have an “Early Bird” special registration window that offers a discounted price for your registrants. In our platform, you can select to have 1, 2 or 3 REGISTRATION PERIODS.

Can I OFFER GROUP PRICING for a SUB-EVENT?

Absolutely. On the REGISTRATION OPTIONS page, select YES to enable GROUP PRICING, then click on the ADD GROUP FEE button. For GROUP TITLE, you will name your group discount package, e.g. “4-Person Party Pack”, then you will set the NUMBER OF PARTICIPANTS* necessary to register for the GROUP PRICING. Next, you will decide whether to allow more group registrants to be added at no additional charge or to allow additional group registrants to register at the discounted rate. Pricing will be set by you on the next page. You can have multiple GROUP PRICING options within one sub-event. *Note: All registrants must be registered in one transaction to get the GROUP PRICING. If you want registrants to be able to register in separate transactions, select the GROUP PRICING FOR MULTIPLE SUB-EVENTS on the EVENT page instead.

How do I sell EXTRA ITEMS, such as packet mailing, food tickets, parking passes, etc.?

On the PRICING/QUESTIONS page of your event set up, simply select YES to the question “Do you want to sell items like food tickets, raffle tickets, packet mailing, etc?”. You will be prompted to enter in a title, description, price and other details relevant to your ticket item. Don’t worry, you can add multiple extra items by clicking on the ADD ANOTHER TICKET button if you so choose. Remember, there is a separate question regarding the sale of extra/upgraded T-shirts already built into our platform.

What should I select for the PROCESSING FEE questions?

For each item your registrants select to purchase (registration, extra items, etc.) there is a processing fee--that is how we are able to keep our multi-million dollar platform FREE to you without hassling your registrants with registering for us as a third party site just to register for YOUR EVENT! For each PROCESSING FEE, you have two options. If you select the first option, Processing Fee paid by the participant, the amount of the fee will show up as the registrant checks out and must be paid in order for their registration to be complete. If you select the second option, the Processing Fee comes out of the charge, then the fee will come out of your total sales per our fee schedule. You may opt to cover this fee by adjusting your event pricing.

What are CUSTOMIZED QUESTIONS?

Our CUSTOMIZED QUESTIONS feature allows you to collect other information about your event and registrants. For example, you might ask “How did you hear about our event?” to track your marketing efforts.

Can I use the same CUSTOMIZED QUESTIONS for multiple sub-events within an event?

YES! Once you enter in a CUSTOMIZED QUESTION, you will have the option to select the sub-event to which you want to assign the question.

Can I make changes to my EVENT after I have PUBLISHED it?

Absolutely. Simply login and scroll down to the bottom of your PROFILE page, and select EDIT MY EVENT for the one for which you wish to make changes. Then, click on the tab for the details you want to edit and enter your changes. Once you are satisfied with your changes, be sure to click on SAVE at the bottom of the page. Your changes will immediately be reflected on your live event site.

Can I MANUALLY ADD A PARTICIPANT?

Absolutely. Simply click on the PARTICIPANTS tab within EVENT SOLUTIONS and click on the MANUALLY ADD PARTICIPANT link, then select the SUB-EVENT for which you want to ADD A PARTICIPANT and complete the required information.

How do I obtain my event proceeds?

The Driven believes you should have choices. That's why we let you select the date you receive your first payment. After that we'll mail you a check every two weeks, on the same schedule. Furthermore, you can elect to have the funds wired into your account.

What is the CONFIRMATION EMAIL?

This is the email that each registrant will get upon registering for your event using The Driven’s platform. Remember that The Driven, unlike other platforms, does NOT require your participants to create a separate account nor do we send spam/third party emails to your users. You can simply use the preset fields in the CONFIRMATION EMAIL box, or you may type in or upload your own information/file.

What is the CONFIRMATION EMAIL ADDRESS?

This is the email address that will show as the sender for the CONFIRMATION EMAILS that are sent to your registrants.

Can I get an EMAIL CONFIRMATION when participants register for my event?

Yes. In fact, if you select the PARTICIPANTS REGISTRATION NOTIFICATION option, you can select up to 5 email addresses to receive an EMAIL NOTIFICATION. This comes in handy when you have sub-administrators for your event.

What is CHIP TIMING?

If you are providing electronic timing (either yourself or via a timing company) for your participants, select YES to the question Chip Timing Provided?. This lets your registrants know that their event will be accurately timed using digital chip technology. Using chip timing is definitely suggested for events where you will be awarding prizes for top finishers. If you need timing company suggestions, let us know!

How does TIMING COMPANY INTEGRATION work?

Our EVENT SOLUTIONS platform is integrated with the most used timing company software applications. With The Driven, you can easily provide PARTICIPANTS data access to any TIMING COMPANY that uses either The Event Director or Run Score software platforms. Integrating with a TIMING COMPANY greatly minimizes the risk of errors and the workload of both entities. For example, using this feature allows TIMING COMPANIES to access data when they need to and allows event directors to assign bibs nightly for larger events with multiple packet pick up days. To activate this feature, click on the TIMING COMPANY INTEGRATION link in the PARTICIPANTS section within EVENT SOLUTIONS and complete the required fields.

How do I create credentials for the Race Director or Run Score timing Company application?

Setting up a Timing company account is easy.

Login to https://thedriven.net
Under Event Solution tab, go to Participants. View Screenshot
Click on timing company integration option. View Screenshot
Click the add new timing company button to the right. View Screenshot

Next, you will need to select the timing company from the dropdown. View Screenshot
1. The Race Director
OR
2. Run Score
Fill out the fields: Timing company name, username, password, confirm password. View Screenshot

Below these fields, you will see the list of events that are created in your account (if any) so you can just check the box to select. View Screenshot

If you already have an account you could just login to the site and come to the Timing Company Integration page where you could select current or past events. View Screenshot

When you are done, click "submit" View Screenshot

What is MY FINANCIALS?

The MY FINANCIALS feature allows you to view your FINANCIALS (for event fees, fundraising, sponsorships, and donations), PAYOUT HISTORY, as well as tallies up your GIVE-AWAYS for participants and volunteers so that you have a quick, current, and accurate account of your event at-a-glance. To see SUB-EVENT-specific reports, simply click on the View This Sub-Event link at the top. There are no editing options in this feature; however, should you ever have a question about your Financials, please contact us at team@thedriven.net.

Can I download MY FINANCIALS information into an Excel file?

Yes. Simply click on the MY FINANCIALS tab within EVENT SOLUTIONS. Then, select the SUB-EVENT (or you can download a master list) for which you want the spreadsheet, and click the DOWNLOAD SPREADSHEET button.

What are The Driven's fees?

Our product/services are absolutely free for the event director and their events. We do charge a very competitive online registration fee that is paid by your participants. No two events are the same. As such, our goal is to provide you pricing that is unique to your event and meets your specific objectives. Please contact us for more information.

Is the online transaction secure?

Absolutely! The Driven takes the security of an online transaction very seriously. We use Secure Socket Layer (SSL) encryption (issued by GoDaddy.com, Inc.) on our payment server. This encryption scrambles all payment information between the participant's computer and our servers.

What are DISCOUNT CODES?

DISCOUNT CODES allow you to offer reduced pricing to select registrants. For example, you may want to offer early bird pricing to the first 100 registrants within a certain window of time, or you may want to offer a percentage off to registrants who spend a certain dollar amount.

How do I set up DISCOUNT CODES?

DISCOUNT CODES allow you to offer reduced pricing to select registrants. For example, you may want to offer early bird pricing to the first 100 registrants within a certain window of time, or you may want to offer a percentage off to registrants who spend a certain dollar amount. Under the DISCOUNT CODE OPTION, select DISCOUNT OFFER. Then, enter in the text you want for the DISCOUNT CODE, such as “EARLYBIRD”. Then, select the dates you want the code to be effective, and the amount of the discount--either in terms of dollars off the regular fee or a percentage off. Next, you will choose whether to restrict the DISCOUNT CODE’s usage. If you select NO RESTRICTION, then your DISCOUNT CODE will be able to be used by any registrant during the specified discount code window. You can restrict the use of the DISCOUNT CODE by setting a minimum cart dollar amount for use of the code OR by limiting the usage to a set number of participants (you set the number!). Be sure to click the gray SAVE button within the DISCOUNT CODE OPTION section before continuing. You can add multiple DISCOUNT CODES to meet your event’s need, and you can assign different DISCOUNT CODES to different Events/SUB-EVENTS. Note: The discount will be applied prior to the processing fee. Should you need unique DISCOUNT CODES for your event, just let us know!

How will I get payments from The Driven for my event?

In the EVENT PAYMENT SET-UP section of your event creation, you can opt to receive your payments via an Electronic Funds Transfer (EFT) or via a mailed check to the address you provide. Should you choose to receive payment via EFT, you will need to provide the bank’s routing number and your account number, as well as a scan/photocopy of a voided check from the selected account. The Driven disburses payments every two weeks; however, if your event has unique needs, just let us know.

How secure is the PAYMENT system for my registrants?

We use the highest level of SSL encryption offered by GoDaddy. This scrambles all of the payment information and none of your registrants’ card information is stored on our servers.

How do I set up The Driven's VOLUNTEER MANAGEMENT?

After you've created your event you can access our complete VOLUNTEER MANAGEMENT system. You'll find our "Volunteer Management" tab within our "Event Solutions" section. Use the dropdown menu to select the event that needs volunteers. Here you can completely customize your events' volunteer needs. You'll be able to create volunteer positions, ask volunteer questions, and even allow them to select their shirt sizes! Once this information is saved our volunteer management code will be placed on your website and ready for immediate use.

What is the CUSTOM EMAIL ADDRESS in VOLUNTEER MANAGEMENT?

This is the email address that will be displayed when you send confirmation and other emails to your VOLUNTEERS. If you select to receive an email confirmation of volunteer registrations, that CONFIRMATION EMAIL will go to the email you used to create your account for The Driven.

Can I download MY VOLUNTEERS information into an Excel file?

Yes. Simply click on the VOLUNTEERS tab within EVENT SOLUTIONS. Then, select MY VOLUNTEERS and click the DOWNLOAD SPREADSHEET button. Remember that our platform does a lot of the work for you, such as tallying T-shirt counts for volunteers, in the My Financials feature.

How do I view MY VOLUNTEERS for my EVENT?

Just click on the VOLUNTEERS tab within EVENT SOLUTIONS. Then, select MY VOLUNTEERS for a quick view of all of your VOLUNTEER POSITIONS and registered VOLUNTEERS.

Can I MANUALLY ADD A VOLUNTEER?

Absolutely. Simply click on the VOLUNTEER MANAGEMENT tab within EVENT SOLUTIONS and click on the MANUALLY ADD VOLUNTEER link. After you enter in the required information, click on the ADD VOLUNTEER TO EVENT button to complete the process.

How do I EDIT VOLUNTEER POSITIONS?

In the VOLUNTEER MANAGEMENT section of EVENT SOLUTIONS, select MY VOLUNTEERS. Then, click the EDIT button next to the VOLUNTEER POSITION you wish to EDIT. Then, EDIT the details you wish, being sure to click the SAVE button to finalize the changes. If you need to DELETE a VOLUNTEER, you can do so in this feature.

How do I DELETE VOLUNTEER POSITIONS?

In the VOLUNTEER MANAGEMENT section of EVENT SOLUTIONS, select MY VOLUNTEERS. Then, click the X button next to the VOLUNTEER POSITION you wish to DELETE. Then, EDIT the details you wish, being sure to click the SAVE button to finalize the changes. If you need to DELETE a VOLUNTEER, you can do so in this feature.

Do I have to sign a long term contract?

Absolutely not! Unlike many of our competitors, we don't lock you into a long term contract that you can't get out of. We're certain you'll appreciate all that The Driven has to offer. However, if for any reason you're unhappy, you are free to use another provider at any time.

What is GROUP PRICING FOR MULTIPLE SUB-EVENTS?

This feature, found on the EVENT page, will allow registrants to get a discounted price for registering for multiple sub-events within your event. Select YES if and only if you will have more than one event (such as having both a 5K and a 10K run on the same day) AND you want registrants to get a discount for registering for more than one sub-event. You will enter in pricing for this option on the next page. Select NO if you will only have one event* OR if you do not want to offer a discount for participants who register for more than one sub-event. *Note: If you want to have group pricing for your single event AND you want to allow less than the required participants to register in the original transaction, select YES for this option vs. the GROUP PRICING option on the REGISTRATION OPTIONS page.

When should I select MULTIPLE WAVE TIMES?

If your event/sub-event will only allow a certain number of participants on the course at a time and/or you wish to have staggered start times, then you will want to select MULTIPLE WAVE TIMES to set up the start time and participant cap for each wave.

How does the DONATIONS feature work?

Should you opt to accept DONATIONS, upon checkout your registrants/end users will have the option to make a donation to your cause. You can set a minimum donation amount, donor levels, and add descriptions for donor levels/benefits, as well as give your registrants the option to donate on behalf of or in memory of an entity. The donations and associated fees (see our FEE SCHEDULE) will be accounted for you in your RACE MANAGEMENT report. If you want to allow your participants to FUNDRAISE for your event, click on the FUNDRAISING tab to employ that feature.

Can I include a WAIVER for my event?

Most definitely! On the FINISH page of your event creation, you will be prompted to answer the question “Are participants required to accept and event waiver prior to checkout?” If you select YES to this question, you will be able to type in or upload your event waiver in the platform and it will be visible to your registrants, who must agree to the terms in order to checkout. You can also assign this WAIVER to multiple SUB-EVENTS.

What do I put for the EVENT WEBSITE LINK?

We will provide you with an event URL. You can redirect your existing website to the event URL or have a “registration” button/link added to your existing site that takes the user to your event URL. If you do not have an existing website, you can purchase a domain name for a nominal fee from any number of online options, giving your participants a familiar web address to more easily find your event online. If you will not have a website, then you can enter the link to your Facebook page or you can simply cut and paste the EVENT REGISTRATION LINK found further down on the page and enter it into the EVENT WEBSITE LINK box.

What does the QR CODE do?

The QR CODE allows your registrants to use Quick Response (QR) scanning technology to take them directly to your event registration without typing in a web address.

What are the THEME COLOR options?

You can set custom BORDER, BAR (for section headers), and BUTTON colors as well as select a BACKGROUND IMAGE to customize and personalize your event registration page.

Can I PREVIEW my EVENT WEB PAGE before it goes live?

You sure can. Just click on the PREVIEW EVENT WEB PAGE button on the FINISH page of your event creation to see what your custom page will look like. You can even click on the REGISTER button on the PREVIEW to see what your registrants will see.

What does it mean to PUBLISH my event?

When you select SAVE & PUBLISH on the FINISH page of your event creation, this makes your event URL “go live” (meaning it is viewable on the web and open for users). If you are not ready to do this, just select SAVE BUT DO NOT PUBLISH at this time.

Can VOLUNTEERS register for my event using The Driven’s platform?

Yes, and just like your event participants, they will NOT have to register for an account with us just to volunteer at your event. After you create your event, click on the VOLUNTEER MANAGEMENT tab within EVENT SOLUTIONS to begin entering in the required information for VOLUNTEER registration. You have options to customize VOLUNTEER positions, dates and times, and much more.

What is DYNAMIC REGISTRATION?

DYNAMIC REGISTRATION allows for easy onsite registration and/or packet pick up. Complete flexibility is provided while always keeping your PARTICIPANTS database accurate and secure. Online (and onsite) registration can stay open until just before the scheduled start time of your event, where the timing company (if applicable) can connect to the database to add new participants. Following DYNAMIC REGISTRATION set up, a URL to a secure login screen is provided. An unlimited number of computers can then be connected using the same access information allowing multiple computers to serve as check in stations, allowing not only registration, but also participants to edit their information and/or switch sub-events, based on your wants/needs. To activate this feature, click on the ACTIVATE DYNAMIC REGISTRATION link in the PARTICIPANTS section within EVENT SOLUTIONS and complete the required fields.

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